Terms of service | Kobelux London

Last updated: October 03, 2025.

Welcome to Kobelux London (“we,” “our,” “us”). By accessing or purchasing from our website Kobeluxlondon@hotmail.com, you agree to be bound by these Terms of Service. Please read them carefully before using our site or making a purchase.

1. General Information

Kobelux London is an online stationery retailer based in the United Kingdom.
By using our website, you confirm that you are at least 18 years old (or have parental/guardian consent).
We reserve the right to update or change these Terms at any time. The latest version will always be available on this page.

2. Products & Orders

All products are subject to availability. We may limit quantities or refuse orders at our discretion.
Product descriptions, images, and prices are provided as accurately as possible, but minor variations may occur.
By placing an order, you agree that all information provided (name, address, payment details) is accurate and complete.
Once an order is placed, you will receive an email confirmation. A contract is formed only when we dispatch your items.

3. Pricing & Payment

All prices are listed in [currency, e.g., GBP (£)], inclusive of applicable taxes.
Shipping costs are shown at checkout.
We accept payment through secure third-party payment providers. We do not store your full payment details.

4. Shipping & Delivery

We deliver within the UK and internationally (where available). Delivery times vary depending on location and shipping method.
Estimated delivery dates are provided for guidance only and are not guaranteed.
We are not responsible for delays caused by customs, couriers, or events outside our control.

5. Returns & Refunds

Customers in the UK and EU have a legal right to cancel an order within 14 days of receiving goods (except for personalised/custom items).
To return an item, please contact us at kobeluxlondon@gmail.com with your order details. Returned items must be unused, in original condition, and with proof of purchase.
Refunds will be processed within 14 days of receiving the returned goods. Shipping costs for returns are the responsibility of the customer (unless the item is faulty or incorrect).

6. International Orders

Orders shipped outside the UK may be subject to import duties, customs fees, and local taxes. These are the responsibility of the customer.
We are not liable for delays due to customs clearance.

7. Intellectual Property

All content on our website (logos, images, product descriptions, designs) is owned by or licensed to Kobelux London.
You may not copy, reproduce, or distribute our content without written permission.

8. Limitation of Liability

We are not responsible for indirect or consequential losses arising from the use of our website or products.
Our liability to you for any claim shall not exceed the total amount paid for your order.
Nothing in these Terms limits your legal rights as a consumer under UK law.

9. Privacy & Cookies

Your use of our website is also governed by our [Privacy Policy] and [Cookies Policy].

10. Governing Law

These Terms are governed by the laws of England and Wales.
Disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

11. Contact Us

If you have questions about these Terms, please contact us:

Kobelux London

Email: Kobeluxlondon@gmail.com

Address: 34 Lansdowne Avenue Da7 5ST. London UK.